Document AI for lenders

Intelligent document processing for lending

Every loan file, checked as a whole. Statements, pay stubs, tax returns and IDs are read and compared with the application and each other. Only exceptions reach an underwriter.

  • 99% field-level accuracy on 250+ document types
  • 95%+ of documents processed straight through
  • SOC 2 Type 2, HIPAA and GDPR

A personal loan file for Daniel R. Moreno with five documents. Monthly income of $7,850.00 agrees across the application, the pay stub, the 2025 W-2 and six payroll deposits. The name matches on all five documents. The address on the driver's license differs from the application, so the file is ready for a decision with one exception.

Illustrative loan file. Every value carries a confidence score.

Docsumo is an intelligent document processing (IDP) platform. Its intelligent document processing for lending reads every document in a loan file, from bank statements and pay stubs to W-2s, tax returns and IDs, and checks each one against the application and the others. Files that agree move on; the ones that don't reach an underwriter with the exception already found.

Trusted by 10,000+ mid-sized and enterprise teams, including

  • Grid Finance
  • Hitachi
  • PayU
How it works

From inbox to decision, in five steps.

  1. 01

    Collect

    Email, upload or API, from borrowers, brokers or your LOS.

    Collection agent
  2. 02

    Classify and split

    A 60-page upload becomes the documents inside it.

    Classification agent
  3. 03

    Extract

    Every field and transaction, each with a confidence score.

    Extraction agent
  4. 04

    Verify

    Against the application, the other documents and your rules.

    Verification agent
  5. 05

    Analyze

    Income, cash flow and deposit trends, exceptions marked.

    Analysis agent
The loan file, checked

One loan file. Every document checked against the others.

Pick a document to see what Docsumo reads from it and what it's checked against.

Ready for decision · 1 exception

Loan application

Daniel R. Moreno · Personal loan · $25,000.00
⚑ 1 exception

What Docsumo reads

Borrower
Daniel R. Moreno
Employer
Crestline Logistics Inc.
Stated monthly income
7,850.00
Loan amount
25,000.00
Address
1480 Fremont Way, Sacramento, CA 95818

Checked against

  • Pay stubEmployer, pay frequency, gross payFlags income it doesn't support; another employer✓ $7,850.00 a month
  • W-2 and 1040Stated income against W-2 wagesFlags stated income above last year's✓ $94,200.00 a year
  • StatementsDeposits and account holderFlags low deposits; an account in another name✓ Payroll found
  • LicenseName, date of birth, addressFlags a name or address that differs⚑ Address differs
  • Your checklistRequired documents for the productFlags a missing document, at intake✓ All documents in

Illustrative loan file. Field names and the output schema are configurable.

An exception is a question for the underwriter, not a decline: the borrower may simply have moved since the license was issued. Cross-document checks are on the Enterprise plan, and you choose which ones apply to each loan product.

Review queue

Underwriters review exceptions, not PDFs.

Files that pass every check move on. The rest arrive with the reason, the source line and the values that disagree.

Review queue 3 of 8 files✓ 5 passed every check and moved on
Address · driver's licenseDaniel R. Moreno⚑ Address differs
Driver's license · California
  • MORENO, DANIEL R
  • 2217 ALDER AVE
  • SACRAMENTO CA 95816
  • EXP 03/14/2029
Application
1480 Fremont Way, Sacramento, CA 95818
Driver's license
2217 Alder Ave, Sacramento, CA 95816

Every other check passed. The borrower may have moved since the license was issued.

  • Exceptions onlyFiles that pass every check don't wait for a person.
  • The source, highlightedClick a field to see the line it came from.
  • Thresholds you setConfidence thresholds per field decide what goes to review.
  • On the recordEvery correction and approval is logged, and corrections improve the model.
In production

What changes when loan files stop waiting on people.

99%
field-level accuracy on 250+ document types
95%+
of documents processed straight through, no manual review
<5 min
per document, down from 2+ hours
$15
saved per processed document
Customer stories

Lenders and settlement teams, in production.

Integrations and security

Clean data in your LOS, audited end to end.

Checked data goes to the system you decide in, with the controls your security review will ask about.

  • SOC 2 Type 2Independently audited controls
  • ISO 27001Certified security management
  • HIPAAFor protected health data
  • GDPRFor EU personal data

Encrypted with TLS in transit and AES-256 at rest. Your documents are not used to train shared or third-party models.

How Docsumo protects your data →
  • REST API and webhooks

    Loan files in by email, upload or API; every field back as JSON with its confidence score.

  • Your LOS or CRM

    Checked data posted to the system you decide in, in the structure it expects.

  • A test environment

    Your engineers validate changes before they reach production.

  • Audit log and permissions

    Access by role, team and document type; every review and approval recorded.

Questions

What lenders ask about intelligent document processing.

What is intelligent document processing for lending?

Intelligent document processing (IDP) for lending is software that collects, classifies and extracts data from loan documents such as bank statements, pay stubs, W-2s, tax returns and IDs, then checks it against the application and the other documents. It replaces manual keying and re-checking with structured data and a short list of exceptions. Docsumo is an intelligent document processing (IDP) platform that does this for mortgage, small business, commercial, consumer and debt settlement lenders.

Which loan documents can be automated?

Most of a standard loan file: bank statements, pay stubs, W-2s and 1099s, 1040s with their schedules, business returns such as the 1120 and 1065, financial statements, loan applications, driver's licenses, passports and utility bills. Docsumo covers 250+ document types with pre-trained models, and custom models can be trained for documents specific to your institution.

How long does it take to process loan documents?

Processed by hand, a document can take two hours or more. With Docsumo it takes under five minutes per document, and Grid Finance processes a complex bank statement in under a minute. Because 95%+ of documents go straight through, most of a file is ready before anyone opens it.

How is AI used in loan processing and underwriting?

AI does the reading, the matching and the arithmetic. It extracts every field and transaction row, compares income across pay stubs, W-2s, tax returns and bank deposits, flags missing documents, pages and months, and matches names and addresses against the ID. The credit decision stays with your underwriters, who start from a checked file with the exceptions marked instead of a stack of PDFs.

What is the difference between IDP and OCR for lenders?

OCR turns an image into text. It doesn't know which figure is year-to-date gross pay, it breaks when a layout changes, and it can't tell that one upload holds six documents. IDP classifies and splits documents, extracts named fields with confidence scores, and validates them against your rules and the rest of the file, so the output is decision-ready data rather than raw text.

Can Docsumo connect to our loan origination system or CRM?

Yes. Documents come in by email, upload or REST API, and checked data goes back to your LOS, CRM or data warehouse as JSON by webhook, with a confidence score on every field. A separate test environment lets your engineers validate the integration before it reaches production.

Is it secure enough for borrower financial data?

Docsumo is SOC 2 Type 2 audited, ISO/IEC 27001:2022 certified, and HIPAA and GDPR compliant. Your documents and extracted data are not used to train shared or third-party models. Access is set by role, team and document type, and every review, correction and approval is recorded in an audit log that your security and compliance teams can inspect.

How long does it take to get started?

You can start the same day with a free trial: 1,000 pages for 14 days, using pre-trained models for common lending documents. Cross-document validation and case management, which check a whole loan file, are on the Enterprise plan. For a production rollout, book a demo and bring a real loan file; we run it live and map out the checks and integration your team needs.

Bring a real loan file to the demo.

Statements, stubs, returns and an ID, scanned or digital. We run it live and show every field, every check and every exception.