Intelligent document processing for logistics

Intelligent document processing (IDP) for logistics is software that collects, classifies and extracts data from freight paperwork such as bills of lading, proofs of delivery, rate confirmations, carrier invoices and driver files, then checks the documents for each load against each other and against your rules. It replaces keying and re-checking with structured data and a short list of exceptions. Docsumo is an intelligent document processing (IDP) platform that does this for 3PLs, freight brokers, carriers and freight audit teams.

Bills of lading, delivery receipts and signed PODs, rate confirmations and load tenders, carrier invoices and freight bills, lumper and other accessorial receipts, packing lists, warehouse receipts, and driver qualification files: CDLs, DOT medical cards, MVRs, employment applications and road test certificates. Trade documents such as commercial invoices, certificates of origin and air waybills work too. Docsumo has pre-trained models for 250+ document types and isn't limited to them, so the forms specific to your customers and lanes are covered.

Yes, on the Enterprise plan. Cross-document validation checks each carrier invoice against the rate confirmation (linehaul, fuel and accessorial terms), the bill of lading (load, stops and pallet count), the signed POD (delivery and time on site) and receipts for charges such as lumper fees. An invoice already processed is held as a duplicate. Invoices that agree go on to approval; the rest reach your team with the line that failed. Docsumo doesn't pay carriers: it hands checked data to the system that does.

Yes. Docsumo reads the documents in a driver qualification file, such as the commercial driver's license, the DOT medical card, the motor vehicle record (MVR), the employment application and the road test certificate, and checks them against each other with rules you configure: the same name and license number on every document, the road test equipment against the CDL class, dates against the windows you set, and the documents your checklist requires. Files that pass move on; the rest reach your safety team with the document and the rule that failed. Trucking carrier Lee Trans uses Docsumo to read driver licenses and medical cards. Cross-document checks are on the Enterprise plan.

Yes. Docsumo reads handwritten as well as printed text, so the delivery date, the receiver's name and any shortage or damage notes on a scanned or phone-photographed POD are extracted. Each value carries a confidence score, and anything below the threshold you set goes to a person with the source line highlighted.

Processed by hand, a document can take two hours or more. With Docsumo it takes under five minutes per document, and 95%+ of documents go straight through with no manual review, so most loads are ready before anyone opens them.

Yes. Documents come in by email, upload or REST API, and checked data goes back to your TMS, WMS, ERP or accounting system as JSON by webhook, with a confidence score on every field. A separate test environment lets your engineers validate the integration before it reaches production.

Docsumo is SOC 2 Type 2 audited, ISO/IEC 27001:2022 certified and GDPR compliant. Your documents and extracted data are not used to train shared or third-party models. Data is encrypted with TLS in transit and AES-256 at rest, access is set by role, team and document type, and every review, correction and approval is recorded in an audit log.

You can start the same day with a free trial: 1,000 pages for 14 days, using pre-trained models for common logistics documents. Cross-document validation and case management, which check a whole load, are on the Enterprise plan. For a production rollout, book a demo and bring a real load; we run it live and map out the checks and integration your team needs.