Risk management · ACORD forms

Vertikal RMS automated COI verification with ACORD form capture

Vertikal RMS, a risk management platform, used Docsumo to capture data from ACORD certificates of insurance, moving past legacy OCR and an outsourced data entry team.

A construction subcontractor's certificate of insurance in two parts: an ACORD 25 certificate and a two-page endorsement, both PDFs. Docsumo read $2,000,000 each occurrence, a $5,000,000 umbrella limit, additional insured marked yes and a policy expiry of 03/31/2027, and classified the endorsement's inclusions and exclusions. The certificate passed Vertikal RMS's rules and was ready for review, and approved data went to the COI tracking system by API.

The customer

Risk management built for supply chains.

Vertikal RMSHolbrook, New York

Vertikal RMS is a New York-based risk management company. Its CertFocus platform tracks the certificates of insurance that clients' suppliers, subcontractors and tenants must provide, and PreQual checks subcontractors' finances. It serves public and private organizations in construction, property management, retail and other industries.

What they offer
  • CertFocusCOI trackingCollects and reviews certificates of insurance and endorsements.
  • PreQualPrequalificationFinancial analysis of subcontractors, vendors and suppliers.
  • ServicesConsultingImplementation, integration and support from credentialed experts.
years in insurance compliance
20+
industries served
13+
Their process

Every COI check waited on data entry.

Before Docsumo, outsourced agents keyed in every ACORD form by hand.

InThe certificates
  • Liability certificates
  • Property insurance evidence
  • Endorsements
CollectLiability or property?
ACORD forms arrived from clients' vendors and tenants.
ReadForm by form
Legacy OCR, then outsourced agents keyed in each form. By hand
  • Low accuracy from legacy OCR
  • Inclusions and exclusions misread
  • Slow keying on every form
  • Outsourced data entry costs
VerifyCompliant or not?
Coverage was checked against each contract's insurance requirements.
OutThe result
  • Compliance status
  • COI tracking system
What Docsumo does

Built around ACORD forms.

Docsumo is an intelligent document processing (IDP) platform.

  • Legacy OCR

    ACORD forms, read in full

    Fields and values came off every form, in place of the legacy OCR tool.

  • Edge cases

    Endorsements, classified

    Inclusions and exclusions in each endorsement were read and classified.

  • Data entry

    Data ready for verification

    Captured fields went straight into COI verification, cutting the outsourced keying.

Results

What changed at Vertikal RMS.

Vertikal RMS's ACORD form work, before and with Docsumo
Before DocsumoWith Docsumo
Reading ACORD formsLegacy OCR, low accuracyFields and values captured automatically
Inclusions and exclusionsEdge cases the old tool struggled withClassified in each endorsement
COI verificationWaited on outsourced agents keying each formRan on automated ACORD capture

See how ACORD form extraction and certificate of insurance tracking work.

Customer stories

More customer stories

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See it on your documents.

Bring three of your hardest certificates of insurance. We will run them on the call and show every field and every check.