One OS for All Your
Document Work

The agentic document processing for operations & automation teams who need an auditable agent layer. Collect, classify, extract, verify, and decide, with every output traceable to its source.

Trusted by 10,000+ mid-sized and enterprise teams
National Debt Relief partners with Docsumo for accurate document processingGreystone partners with Docsumo for accurate document processingArbor partners with Docsumo for accurate document processingWestland partners with Docsumo for accurate document processingBiagi Bros. partners with Docsumo for accurate document processingHitachi partners with Docsumo for accurate document processingPayU partners with Docsumo for accurate document processingClearOne partners with Docsumo for accurate document processingGrid partners with Docsumo for accurate document processingVoltus partners with Docsumo for accurate document processingVoltus partners with Docsumo for accurate document processingWestland partners with Docsumo for accurate document processing

Meet your AI Agents - Designed to own tasks
and do them exceptionally well

Each agent owns one stage and hands off automatically. Switch on the ones you need, then chain them into a workflow. Every step is configurable and every output traces to its source.

Read · Agent 1

Email Agent

The shared inbox that sorts itself.
→ AP team
→ Underwriting
Intent triage: Reads a shared inbox and tags every thread by purpose, then routes the work to the right downstream agent.
Attachment capture: Pulls attachments out of threads automatically, so an email becomes a working case with no copy-paste.
Contextual replies: Drafts replies in context, including chasing a missing document, so the back-and-forth runs itself.
Read · Agent 2

Document Collection Agent

Every source, one case folder.
Email
SFTP
API
1 case
Any source: Gathers documents from email, SFTP, drive folders, scanners, vendor portals and APIs, in any format.
Unify by case: Organizes everything into the right case with a status pill per document, so the queue is always current.
Completeness checks: Knows the document checklist per case type and flags what's missing the moment it's missing.
Decide · Agent 3

Document Classification Agent

Random filenames in, known document types out.
doc-001.pdfBank statement 98%
Type recognition: Turns 'doc-001.pdf' into a known type (1003, bank statement, W-2, ID, ACORD 25). Document classification you can trust at volume.
Confidence scoring: Scores every classification, so you set the threshold for auto-route versus review.
Auto-split: Splits combined packets into their component documents and marks each ready to route.
Decide · Agent 4

Document Extraction Agent

Structured data, with the receipts.
Loan amount
$385,000
99%
$385,000
99% field-level accuracy: Extracts from 250+ document types, including handwriting, tables and signatures.
Confidence and source span: Every field carries a confidence score and a source span. Click a field and its exact spot lights up on the page.
One dataset per case: Consolidates fields from every document into a single record, ready to verify or sync.
Decide · Agent 5

Document Verification Agent

Your business logic, applied to every case.
$1,247 Passed
$12,800 Failed
Plain-English rules: Write a rule in natural language and it runs across the case. No code, no rules engine to configure.
Cross-document checks: Name matches across documents, DTI thresholds, income verification, reserves checks, all reconciled automatically.
Exceptions only: Surfaces only true exceptions for a human, and flags duplicates, tampering and anomalies for fraud detection.
Act · Agent 6

Case Management Agent

Where work actually closes.
Mortgage · 1 case
Bundle by case: Clubs related documents into a single case and applies case-level decision rules across the packet.
One decision: Posts one decision per case, not one document at a time, with a clear owner and stage.
Act in place: Track status, request missing data, and message the customer from one workspace.
Act · Agent 7

Workflow Agent

Describe it. Run it. Close it.
Trigger · New email
Extract & verify
Post to NetSuite
Build by template or prompt: Start from a template or describe the workflow in plain English and watch the nodes appear.
Posts to your systems: Writes decisions into NetSuite, SAP, Encompass, Epic and Guidewire, notifies the right human, and audit-logs everything.
Median 8 seconds: Runs the full pipeline end to end in a median of 8 seconds.

Why your team needs Docsumo

The Pain
What Docsumo Does
What You Get
Team KPIs
Before Docsumo
With Docsumo
Chasing Documents
What Docsumo Does
Email and Collection agents pull from every source and flag what's missing against the checklist.
What You Get
Your team stops being the routing layer. Nothing starts a case missing a doc.
Manual extraction
What Docsumo Does
Extraction Agent reads 250+ document types at 99% field-level accuracy, each value traceable to the page.
What You Get
No more typing PDFs manually into NetSuite or Epic. Review by exception.
Case validation by hand
What Docsumo Does
Verification Agent runs name matches, DTI, income and reserves checks against your rules.
What You Get
A 20-minute manual cross-check turns automatic based on the business rules your team sets.
Decisions stuck in a queue
What Docsumo Does
Case Management and Workflow Agents post one decision and sync it out in a median of 8 seconds.
What You Get
You deliver on SLAs every time. Customers stop calling to ask what is taking so long.
Rules running in silos
What Docsumo Does
Verification codifies your logic as plain-English rules that run on every case.
What You Get
Your policy runs the same way every time, even when your best reviewer is out of office.
Managing a black-box AI
What Docsumo Does
Deterministic setup: Every output is traced to a source span, and every step is logged.
What You Get
A system you can defend to a regulator, auditor, or risk team.

"Docsumo is the best"  
- That's What They Said

Three award badges displayed in a row. The left badge says 'Best Support', the center badge says 'Momentum Leader', and the right badge says 'Best Meets Requirements'. All badges are marked with 'Spring 2025'.
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Docsumo is built for teams like yours

If your team's day is gated by paperwork, there's a workflow for it. Describe what you need, run the case, and close it without leaving the platform.

Commercial Lending

Bank statement analysis

Turns 3+ months of transactions into cash flow trends, NSF counts, and MCA balances automatically.

Commercial Banking

Onboarding & KYC

Collects IDs, cross-checks watchlists, validates authenticity, and flags risk, cutting onboarding from 5 days to under 1 hour.

Financial Services

Accounts Payable

Matches invoices to POs, detects duplicates, routes approvals, and syncs to your ERP, ending copy-paste work and late-payment penalties.

Healthcare

Medicaid application processing

Processes Medicaid applications 2x faster at 99.81% accuracy; Cassena Care handles 130k+ a year.

Software / Platforms

Contract review

Extracts terms, flags non-standard clauses, and surfaces renewal dates across hundreds of agreements.

Logistics

Bill of lading processing

Extracts and validates BOL data against shipment records with no manual entry; Biagi Bros processes 11k a month.

Commercial Lending

Commercial underwriting

Speeds underwriting with AI extraction for an additional 30-50% efficiency gain.

Financial Services

 Debt settlement

Extracts data from diverse settlement letters for a 30% speed boost and 80% lower resource cost.

Commercial Banking

 Credit risk analysis

Moves credit files from intake to decision-ready, extracting tax returns and statements without re-keying.

Commercial Lending

Proof of delivery capture

Captures POD signatures and timestamps and updates delivery milestones instantly.

Healthcare

Certificate of insurance tracking

Automates COI data extraction to reduce risk and keep coverage compliant.

Software / Platforms

 Catalog validation

Matches line items against your catalog and confirms pricing and availability automatically.

Financial Services

 Accounts Receivable

Processes invoices accurately across integrated systems for timely reconciliation and faster cash application.

Commercial Lending

Loan document processing

Bundles bank statements, tax returns, and W-2s into underwriting-ready packages in 2 hours, not 3 days.

Lending

Bank statement analysis

Turns 3+ months of transactions into cash flow trends, NSF counts, and MCA balances automatically.

Banking

Onboarding & KYC

Collects IDs, cross-checks watchlists, validates authenticity, and flags risk, cutting onboarding from 5 days to under 1 hour.

Financial Services

Accounts Payable

Matches invoices to POs, detects duplicates, routes approvals, and syncs to your ERP, ending copy-paste work and late-payment penalties.

Healthcare

Medicaid application processing

Processes Medicaid applications 2x faster at 99.81% accuracy; Cassena Care handles 130k+ a year.

Software

Contract review

Extracts terms, flags non-standard clauses, and surfaces renewal dates across hundreds of agreements.

Logistics

Bill of lading processing

Extracts and validates BOL data against shipment records with no manual entry; Biagi Bros processes 11k a month.

Lending

Commercial underwriting

Speeds underwriting with AI extraction for an additional 30-50% efficiency gain.

Financial Services

 Debt settlement

Extracts data from diverse settlement letters for a 30% speed boost and 80% lower resource cost.

Banking

 Credit risk analysis

Moves credit files from intake to decision-ready, extracting tax returns and statements without re-keying.

Logistics

Proof of delivery capture

Captures POD signatures and timestamps and updates delivery milestones instantly.

Healthcare

Certificate of insurance tracking

Automates COI data extraction to reduce risk and keep coverage compliant.

Software

 Catalog validation

Matches line items against your catalog and confirms pricing and availability automatically.

Financial Services

 Accounts Receivable

Processes invoices accurately across integrated systems for timely reconciliation and faster cash application.

Lending

Loan document processing

Bundles bank statements, tax returns, and W-2s into underwriting-ready packages in 2 hours, not 3 days.

How teams use Docsumo everyday

From the moment a document arrives to the moment a decision lands in your system of record, every stage runs on Docsumo. This is the workflow teams already run today.

Build the workflow in plain English

Describe the process you want in a natural-language prompt, or start from a template, and Docsumo assembles the pipeline of agents, rules, and steps. Every step stays editable on the canvas, with no code required.

Receive documents from any source

Import documents in any format from email, SFTP, drive folders, scanners, vendor portals, and APIs. Files are renamed to your conventions and organized into the right case automatically.

Classify and check completeness

Categorize every document by type (bank statement, W-2, ACORD, invoice) and flag missing files against the checklist defined for each case type.

Request what's missing

Send automated correspondence asking for the missing documents, so the follow-up doesn't sit in someone's inbox waiting to be sent.

Extract data, tables, and line items

Capture fields from 250+ document types at 99% field-level accuracy, including handwriting, tables, and signatures. Parse 200+ page statements into normalized, exportable tables with running balances. For any document type you don't see, train a custom model on as few as 20 labeled samples.

Validate against your rules

Run cross-document checks (name matches, DTI, income, reserves), three-way invoice matching, and ACORD coverage verification. Only the exceptions are routed to a reviewer.

Detect fraud and tampering

Check for edited fields, duplicate submissions, and statistical anomalies, each returned with a confidence score, before a case moves forward.

Manage every case in one workspace

Bundle related documents into a single case, track it by owner and stage, request data or message stakeholders inline, and apply case-level rules across the whole packet rather than one document at a time.

Decide and sync

Post one decision per case and write the clean data into NetSuite, SAP, Encompass, Epic, Guidewire, or your CRM, with the full trail logged.

1 Choose what you want to build
2 Name it & add the document types
3 Upload a sample · create the case type
Create a New Agent
Choose an agent type to see relevant templates.
What would you like to build?
Case Type
Build a case workflow: collect multiple documents, run checks, review data, and make decisions.
Multiple Document
Document Type
Set up a model to accurately pull key data from documents like invoices or bank statements.
Single Document
Create Case Type
Name the case type and upload a sample file to begin.
Start typing and press Enter to add a Document Type
Drag and drop files here to create your first case
JPG · PNG · TIFF · PDF · max 35MB
merchant-cash-advance-sample.pdf uploaded
merchant-cash-advance-sample.pdf
Create Case Type
1 Raw files uploaded with random names
2 Each file classified by document type
3 Status updated · ready for routing
Case Name
LOAN-2024-3892
5 documents
doc-001.pdf Mortgage application (1003)doc-001.pdf
99%
Review pending
doc-002.pdf Bank statement (3 mo)doc-002.pdf
98%
Processed
doc-003.pdf W-2 2024doc-003.pdf
99%
Processed
doc-004.pdf Driver's licensedoc-004.pdf
100%
Processed
doc-005.pdf ACORD 25 — Certificate of insurancedoc-005.pdf
97%
Review pending
Sarah Chen
Mortgage application · Case LOAN-3892
Scanning folder…
Case folder · required documents checking…
Bank statements
Last 3 months
Received
W-2 form
Tax year 2024
Received
Pay stubs
Last 2 months
Missing
Driver's license
Photo ID, front & back
Missing
Homeowners insurance
Declaration page
Missing
3 of 5 documents still missing — follow up with the customer.
Gmail New message
Compose
To SCSarah Chen <[email protected]>
Subject Documents needed to complete your application · LOAN-3892
Hi Sarah,
Thanks for getting your application started. To move LOAN-3892 forward, we still need the following 3 documents:
Pay stubs — last 2 months
Driver's license — photo ID, front & back
Homeowners insurance — declaration page
Just reply with these attached and we'll take it from there.
Best,
Loan Processing Team
Request sent to Sarah Chen
Drafted and sent in one click — the follow-up didn't sit in anyone's inbox waiting to go out.
3 missing documents requested

Don't leave your favorite tools behind

Docsumo doesn't ask you to rip and replace. Approved outputs post into your systems of record, in the format and on the rules you set.

FAQs

How accurate is the extraction, and on what documents?

99% field-level accuracy across 250+ document types, including handwriting, tables and signatures. Every field carries a confidence score and a source span, and you decide the threshold for auto-processing versus human review.

Can we trust AI output in a regulated workflow?

Yes. The setup is deterministic: every value traces to its exact source span and every workflow step is explicit and logged. Low-confidence items route to a human, and the platform is SOC 2 Type 2, GDPR and HIPAA compliant with SSO and role-based access. It's built to be put in front of an auditor.

What about a document type you've never seen?

Train a custom model on as few as 20 samples and reach 95%+ accuracy on your own document type and schema. Docsumo is built for unstructured and semi-structured documents, not just fixed templates.

How do I automate document processing across email, portals, and scanned files?

Point Docsumo at your sources: a shared inbox, SFTP, drive folders, vendor portals, scanners, or an API. The Email and Collection agents pull documents in, organize them into the right case, and flag anything missing. The pipeline then classifies, extracts, validates, and syncs, so nothing gets moved by hand or re-keyed into your systems of record.

How is Docsumo different from OCR software?

OCR, or optical character recognition, turns an image of text into characters. It tells you what a page says, not what it means or what to do next. Docsumo uses OCR as a layer, then classifies the document, extracts the right fields at 99% field-level accuracy, verifies them against your rules, and syncs the result. It runs the whole operation, instead of just reading the file.