Arbor reads insurance compliance documents at 99% accuracy and saves 3,000+ hours a month
Arbor Realty Trust, a US multifamily and commercial real estate lender, uses Docsumo to read the ACORD forms and flood certificates for its loans instead of keying them in.
An insurance review for a multifamily loan with two forms from the borrower: an ACORD 25 certificate of liability insurance as a PDF and an ACORD 28 evidence of commercial property insurance as a JPG scan. Docsumo reads the named insured, Marlow Yard LLC, general liability of $1,000,000 each occurrence, a building limit of $18,750,000 and a policy expiry date of 06/30/2027. The same insured is named on both forms, Arbor's rules pass, the file is ready for review, and approved data goes to Arbor's database by webhook.
Financing for US rental housing.
S&P and Fitch rated servicerUniondale, NY · Buffalo, NY · offices nationwideArbor Realty Trust is a publicly traded real estate investment trust and direct lender based in Uniondale, New York. It lends to apartment owners, single-family rental investors and developers across the US, and services most of its loans in-house.
- Agency loansMultifamilyFannie Mae, Freddie Mac and FHA financing for apartment owners.
- Single-family rental loansSFRBridge, permanent and build-to-rent loans for rental portfolios.
- Loan servicingIn-housePayments, escrow and borrower support for the life of each loan.
- years lending and servicing
- 30+
- US states it lends in
- All 50
- Fannie Mae DUS lender since 2007
- Top 10
Insurance compliance, one form at a time.
Before Docsumo, every certificate was scanned and keyed in by hand.
- ACORD forms
- Flood certificates
- Rent rolls
- Paper scanned in first
- Semi-structured forms, varied layouts
- Slow for every application
- Keying errors in the data
- Compliance decision
- Arbor's database
Built around their certificates.
Docsumo is an intelligent document processing (IDP) platform.
- API intake
Forms straight in by API
PDFs, JPGs and PNGs come in through a direct API integration.
- ACORD forms
Every form read, not retyped
ACORD forms, flood certificates and rent rolls are read field by field.
- Validation
Rules check every value
A rule-based engine validates and corrects the extracted data in context.
What changed at Arbor.
| Before Docsumo | With Docsumo | |
|---|---|---|
| Extraction accuracy | Hand-keyed, errors slipped through | 99%accuracy on insurance compliance documents |
| Manual work | Hours of keying, form by form | 3,000+work hours saved every month |
| Getting data in | Scanned in, then retyped | In by API, checked by rules, into their database |
See how ACORD form extraction and certificate of insurance tracking work.
What Arbor says
“We love Docsumo for its ease of integration and the flexibility it provides with API and webhook callbacks.”
Howard LeinerCTO, ArborSee it on your documents.
Bring three of your hardest insurance certificates. We will run them on the call and show every field and every check.