Why Operations Teams Need IDP Now More Than Ever

TL;DR

• Manual document processing can cost over $20,000 per employee each year.
• Intelligent Document Processing (IDP) uses AI to extract, validate, and integrate document data with 99% accuracy.
• IDP helps operations teams save time, reduce errors, and work more efficiently across various departments, including finance, HR, logistics, and healthcare.
• Docsumo’s IDP platform adapts to any document type and integrates with your existing tools.

Manual paperwork is draining time and money from operations teams across industries. Each week, a single employee can spend up to 15 hours just handling documents, costing companies upwards of $20,000 annually. Multiply that across your team, and the cost becomes impossible to ignore.

That’s where Intelligent Document Processing (IDP) helps. IDP helps businesses move away from error-prone, manual workflows to a faster, more innovative, AI-powered solution. 

In this short guide, we will answer key questions about why operations teams should consider IDP, and how platforms like Docsumo make it easy to get started.

1. What is Intelligent Document Processing (IDP)?

A: Intelligent Document Processing is a software that utilizes technologies such as OCR (Optical Character Recognition), AI, and machine learning to read and understand documents, just like a human would, but faster and more accurately.

It extracts important data from PDFs, scanned images, forms, contracts, and more, then validates and sends it to your business systems. Whether the document is structured (like an invoice) or unstructured (like an email), IDP handles it with ease.

2. How is IDP different from regular document scanning or parsing tools?

A: Traditional tools extract data in a fixed way. IDP is much smarter. It understands context, adapts to different document layouts, and improves over time.

For example, Docsumo can extract data from bank statements, invoices, or contracts, regardless of their varying formats and structures. It’s not just reading words; it’s interpreting meaning and structure.

3. How do I get started with IDP?

A: You can start small. Upload a few documents, see how the system processes them, and scale up gradually.

To learn more about how IDP works and how it can fit into your existing operations, watch this video.  

4. What are the key benefits of IDP for operations teams?

A: Operations teams are continually seeking to simplify workflows, reduce costs, and ensure compliance. IDP offers benefits in all these areas:

• Save Time: Tasks that previously took hours can now be completed in minutes.
• Improve Accuracy: Reduce data entry errors with up to 99% data accuracy.
• Lower Costs: Automate tasks previously performed by full-time employees, resulting in annual savings of thousands of dollars.
• Enhance Compliance: Secure, auditable, and compliant with data regulations like GDPR.
• Integrate Easily: IDP seamlessly connects with CRMs, accounting tools, and ERPs, including QuickBooks and HubSpot.

5. What types of documents can IDP handle?

A: IDP isn’t limited to a specific format. It processes PDFs and scanned images, structured documents (e.g., forms, invoices), semi-structured documents (e.g., bank statements), and unstructured documents (e.g., contracts, emails).

Docsumo supports over 200 document formats and continues to learn about new ones. 

6. In which departments can IDP make the most significant impact?

A: IDP drives value across multiple operational areas:

• Finance: Automate invoice processing, expense management, and reconciliation.
• HR: Speed up resume parsing and onboarding document checks.
• Legal: Extract clauses, track versions, and manage contract lifecycles.
• Healthcare: Process patient records and insurance forms with accuracy.
• Logistics: Streamline shipping and delivery processes to eliminate manual delays.

To learn more about how IDP can transform your department, explore industry-specific IDP solutions.

7. How does IDP help teams scale?

A: IDP platforms like Docsumo don’t just handle volume; they get smarter with usage. Every time your team processes a document, the system learns from it. That means faster processing, higher accuracy, and less need for human intervention over time.

This scalability is key for growing businesses that want to maintain quality while increasing throughput.

8. Is Intelligent Document Processing secure?

A: Yes. Docsumo is SOC 2 certified and GDPR compliant. Your documents are encrypted and processed on secure infrastructure, ensuring your data stays protected at all times.

9. How does IDP handle low-quality scans or handwritten documents?

A: Modern IDP systems use advanced OCR combined with AI to enhance image quality and recognize patterns even in poorly scanned or handwritten documents. While perfect accuracy isn’t guaranteed in every case, you can refer to the confidence scores provided by the model in the document review screen to identify the confidence of the algorithm in extracting accurate data. Docsumo’s advanced machine learning models are trained to identify, correct, and validate data even when the input is noisy, skewed, or faded. 

10. What are the common challenges in implementing IDP?

A: Common challenges in implementing Intelligent Document Processing (IDP) include document variability (such as format inconsistencies), integration with legacy systems, employee resistance to change, and the initial training time required for models.

Final Thoughts

The future of operations is increasingly automated, and Intelligent Document Processing is at the forefront. From reducing data entry errors to hours of saved time every week, IDP enables teams to focus on strategy instead of paperwork.

If your team is buried under manual tasks, it’s time to make a change. Get started with Docsumo today and discover how easy intelligent automation can be.