At National Debt Relief, 95% of debt settlement letters go straight through
National Debt Relief, a New York debt settlement company, uses Docsumo to read the terms in creditors' settlement letters, however each one is written.
A debt settlement letter from a personal loan lender, a two-page scanned PDF. Docsumo reads the loan account ending 2093, a settled balance of $6,238.50, a settlement amount of $2,495.40 and a plan of four payments of $623.85. The plan adds up to the settlement and National Debt Relief's rules pass, so the letter goes straight through and approved data goes to the client's record by API.
Helping the average American get out of debt.
BBB A+ ratingIAPDA Platinum accreditedNew York · Customers nationwideNational Debt Relief is a New York debt settlement company that has worked since 2009 to get people out of unsecured debt. Its negotiators settle with card issuers, banks and lenders for less than the full amount owed, and it charges no fee until a debt is settled.
- Debt settlementConsumersClients save monthly in a dedicated account; settlements are paid from it.
- Debts they coverUnsecuredCredit cards, personal loans, medical bills, collections and business debts.
- Partner optionsReferralsConsolidation loans, credit counseling and bankruptcy referrals through partners.
- people enrolled in the program
- 1.5M+
- in debt settled
- $20B+
The terms were often written as prose.
Before Docsumo, agents keyed in each settlement offer's terms by hand.
- Credit card issuers
- Banks and lenders
- Healthcare lenders
- Templates vary by creditor
- Payment terms in running text
- Mixed fonts, scans and tables
- Agents working overtime
- Client approval
- Payment from the dedicated account
Built around their letters.
Docsumo is an intelligent document processing (IDP) platform.
- Any template
A model trained on their letters
It learned their creditors' templates, so every layout gives the same fields.
- Running text
Terms found in the running text
NLP classification picks out the keywords, so terms written as sentences are caught.
- Scans and tables
Any font or scan, tables included
OCR reads through mixed fonts and image quality, and pulls out the tables too.
What changed at National Debt Relief.
| Before Docsumo | With Docsumo | |
|---|---|---|
| Straight-through processing | Every letter read by an agent | 95%of debt settlement letters |
| Agent time | Overtime to keep up with the letters | Spent only on the flagged letters |
| Where the data goes | Keyed into the CRM by hand | Sent to the CRM by API |
See how document AI for financial services and intelligent document processing work.
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Bring three of your hardest settlement letters. We will run them on the call and show every field and every check.