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National Debt Relief Writes Off 350K Debt Settlement Letters Yearly 10x Faster
Discover how one of America’s largest debt settlement firms enabled their clients to manage overwhelming debt in record time with Document AI.
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Impact Achieved
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“Docsumo does a very good job for our specific use case. Debt settlement letters vary a lot from each other, but Docsumo manages to capture data accurately almost every single time at an unprecedented processing speed. We’re witnessing a straight-through processing rate of over 95% with Docsumo.”
What You’ll Find in the eBook
2-Fold Challenges
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Team of 50 agents worked overtime, manually scanning 350k debt settlement letters annually
Processing varying templates with portions of running text for over 450k portfolios took them over 5-10 minutes per letter
What They Achieved with Document AI
OCR parsing through multiple fonts, layouts, image quality, and even extracted tables with 98% line-item level accuracy
Reduced data extraction time down to 40 seconds per settlement letter
How Docsumo Works
Read on how NLP-based classification learned to recognize keywords from the unstructured debt settlement letter templates
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